When you think of a "perfect leader," what comes to mind?
You might picture someone who never lets his temper get out
of control, no matter what problems he's facing. Or you might think of someone
who has the complete trust of her staff, listens to her team, is easy to talk
to, and always makes careful, informed decisions. These are qualities of
someone with a high degree of emotional intelligence.
Emotional intelligence is the ability to understand and
manage your own emotions, and those of the people around you. People with a
high degree of emotional intelligence know what they're feeling, what their
emotions mean, and how these emotions can affect other people.
For leaders, having
emotional intelligence is essential for success. After all, who is more likely
to succeed – a leader who shouts at his team when he's under stress, or a
leader who stay in control, and calmly assesses the situation?
Dos and Don’ts for using Emotional Intelligence…
Do’s…
- Observe your emotional reactions to other people.
- Consider how you might test and develop your emotional intelligence.
- Ask yourself honestly how well you react to the concerns of others.
- Enjoy working with your emotional intelligence!
Don’ts…
- Assume that you don’t bring your emotions to work with you.
- Think that emotional intelligence is not relevant for your job.
- Think that your intelligence needs no further development.
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